"KIE OS", an application made by Shanghai Wenchang Technology Co.,Ltd ( hereinafter referred to as "we", "our" or "us"), provide you with exercise guidance and health services . We understand that privacy is important to you and we will do our best to protect your privacy. Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions.
Our promise to you
1. What information is collected by us and how do we use it
1.1 What information is collected by us
In order to provide our services to you , we will ask you to provide personal information that is necessary to provide you with the services . If you do not provide your personal information , we may not be able to provide you with our products or services . We collect the following types of information ( whether it is personal information or not ):
Information about you : We may collect and use QQ , WeChat , Facebook and Twitter accounts , cell phone number , email address , avatar , personal signature , nicknames , gender , time zones , languages , and your sports preferences .
Personal Body Information : When you activate App , we may need you to provide height , weight , gender and age data .
Information Recorded by your Device : When you use the App to synchronize device data , your personal data is recorded . For example , activity information , sleep information , heart rate , blood oxygen saturation , weight , stroke times , stroke velocity , swimming times , resistance value , stroke length , stroke , pace , exercise time , body temperature , blood pressure , body fat , ECG , respiration rate , mood , and stress information .
Incoming call information : When you use the functions , such as incoming call , SMS reminder and contact list , APP will get the incoming calls , SMS and address book data , and with your consent , we will obtain incoming calls , messages and contact information for display , but the App will not save your incoming call , message , contact and other related information .
Cell phone information : The operating system version and brand model of your mobile phone may need to be collected when you use the APP .
Music Control Information : When you use music control functions , the music information ( e.g. song name , album name , singer , the playing topic , the status of song ) will be obtained from your celphone and synchronized to the device . This information will only be displayed on the device and we will not save this information .
Location Information : When you use location-based program services or features , we may collect your location information .
Feedback information : When you submit your feedback , related user feedback logs , contact and other information will be collected according to your choice .
When you use the APP to connect to a hardware device , including but not limited to the unique identifier , firmware version , approximate geographic location data ( non-personal data ) and related function usage statistics ( non-personal data ) will be transmitted to the server . The above data collection may also apply to your updated system or software and factory settings , etc .
If you have set your goals and heart rate reminders in the APP , you will fill in your own sports goals , weight goals , and heart rate . The reminder value will be collected so as to remind or warn you when the goal is reached . When you use female health function , the data provided by you will be collected , for example , the number of days of menstruation duration , the number of days between the start of menstruation , the date of the most recent menstruation , and the start date and end date of menstruation submitted that every time you use it . Your body condition and mood during the menstruation will be collected . If you choose to make the watch dial by yourself , the pictures you upload will be collected by us for serving as your watch dial background .
Relatives and friends information : You can choose to add other users as your relatives and friends through the relatives and friends functionality . After your relatives and friends are authorized , their data ( such as activity , sleep , weight , heart rate , blood pressure , body temperature , body fat , blood oxygen , ECG data , etc .) will be used to show you .
Software installation list : Your software instalation list may need to be collected when you use the login function and APP push services .
1.2 How we use your personal information
We use your personal information we collect for the folowing purposes :
Set up a sports account : When you create a sports account through the APP , the information you fill in will be used to create your sports account and to display related data in the APP .
Calculate exercise and health results : We will use personal body data and the data recorded by the device to calculate exercise and health results , and show you the results in the APP and device , such as BMI , muscle , body fat , moisture , protein , basal metabolism , internal organs fat , bone mass , body size , body age , emotion stress , calorie consumption , maximum oxygen uptake , training effect , training load , recovery time and oxygen saturation .
Analyze body condition : Based on your personal body data and the data recorded by the device , we will provide you with the analysis related to your body condition for your reference . For example , we provide you with a range of ideal weight values for your reference , and show you your current and all-day stress value , and stress change tendency .
Provide sports services : After the devices are synchronized with the APP , the data recorded by the device will be synchronized to the APP and displayed to the users .
Display incoming call information : When you receive a call or text message , some of the devices that support this function will display the call or message data .
Display music information : When you use the music control function , some of the devices that support this function will display the music information ( such as , the name of song , album name , artist , playing topc and the status of song ).
Determine whether the phone is supported : The information related to your cell phone will be used to determine whether your cell phone can use the APP .
Provide women' s health function : When you choose to use the women' s health function , we will predict the menstrual period and make a reminder for you based on the information you fill in .
Display sleep information : We will use personal body data and the data recorded by the device to calculate and analyze your sleep , which are used to show you in the APP , such as sleep score , sleep time , and sleep duration distribution .
Provide heart health monitoring function : Some devices support heart health monitoring function . If you choose to enable this function , we may collect your heart rate information to show you your heart rate status , so as to remind you the data changes and show you in the device and APP .
Software instalation list : Your software instalation list may need to be collected when you use the login function and APP push service so that we can show you the available software , but we do not store your software list information .
1.3 How to delete your personal information collected by KIE OS APP
You can directly delete your personal information by deleting your account in KIE OS APP. You can access "Me" through the mobile KIE OS APP → click on the avatar → click "Delete" in the upper right corner of the page → select "Delete" in the pop-up window to complete the account deletion. Once the account is deleted, any information about you collected by KIE OS APP will be deleted as well and it cannot be recovered. Please back up all information and data related to the account before operation. After deleting your account, you will no longer be able to use this account, nor will you be able to retrieve any content or information in your account or related to your account. After you delete your account, we will stop providing you with products and/or services.
To ensure that websites work properly , we store small data files called cookies on computers or mobile devices sometimes . A cookie is a plain text file that a web server stores on a computer or mobile device .The content of a cookie can only be retrieved or read by the server that created it . ach cookie is unique to your web browser or mobile application . Cookies often contain identifiers , site names , and some numbers and characters . With cookies , the website can store data such as user preferences or products in the shopping basket .
2.2 Web Beacons and Pixel Tags
In addition to the cookies , we use other technologies such as web beacons and pixel tags on our websites.
For example , an e-mail sent by our company to you may contain a click-through URL that links to the content of our website . If you click on the link , the company will track this click to help us understand your product and service preferences and improve customer service . Web beacons are usually transparent images embedded in websites or emails . With the pixel tag in the email , we can tell if the email was opened . If you do not want your activity to be tracked this way , you can unsubscribe from our company's mailing list at any time .
2.3 Do Not Track ( Do Not Track )
Many web browsers have a "Do Not Track" feature that can issue Do Not Track requests to websites . At present , major Internet standards organizations have not yet set up policies to specify how websites should respond to such requests . However , if your browser has "Do Not Track" enabled , all of our website will respect your choice .
3. How Do We Disclose Your Personal Data
The company will not sell your personal data to the third parties . However , the company will disclose your personal data in the folowing circumstances :
3.1 Disclosure with explicit consent :
With your explicit consent , the company will share your personal data with other parties .
3.2 Disclosures based on legal or justifiable grounds :
The company may disclose your personal data if required by law , legal process , litigation or public and government authorities .
4. How we protect your personal data
The company attach importance to the security of ersonal data . We use industrv standard wavs to personal data . We use industry standard ways to protect your personal data and prevent data from being accessed , disclosed , used , modified , damaged , or lost . We will take all reasonable and practical measures to protect your personal data . For example , we use encryption technology to ensure data confidentiality ; we use trusted protection mechanisms to prevent data from malicious attacks ; we deploy access control mechanisms to ensure that only authorized personnel have access to personal data ; and we organize security and privacy protection training courses to enhance employee awareness of the importance of protecting personal data .
We will take all reasonable and practicable steps to ensure that no irrelevant personal data is collected . We will only retain your personal data for the period required to achieve the purposes described in this policy , unless we need to extend the retention period or be allowed by law . We will do our best to protect your personal data , but please note that any security measures cannot be made to be flawless .
5. How to access or modify your personal data
According to the company's terms and conditions , you can manage your personal data at any time , such as your account information . You should ensure that al personal data submitted are accurate . We will do our best to maintain the accuracy and completeness of personal data and update it in a timely manner .
You have the right to access to your personal data , except for certain legal exceptions . If privacy and information laws different in some jurisdictions , we will comply with these laws . If you want to access the data , please notify us at firstname.lastname@example.org . For security , you may need to provide a written request .
You also have the right to delete or modify any personal information we hold about you . We will delete or modify this information at your request . To make such a request , please contact us at email@example.com . If we have reasonable grounds to believe that these requests are deceptive , unenforceable or if local law does not provide access , we will refuse to process the request .
6. How Do We Handle Children' s Personal Data
Our products , websites and services are mainly for adults . Children cannot create their own user accounts without the consent of their parents or guardians . In the case of the use of children' s personal data with parental consent , we will only use or disclose this data ifit is permitted by law , parenal or guardian' s explicit consent or protection of children is necessary . Although local laws and customs define children differently , we treat anyone under the age of 13 as a child .
If the company finds that it has collected personal data from children without prior and verifiable parental consent , We will try to delete the relevant data as soon as possible .
7. Our Third Party Providers and Their ServicesDo I have to agree to any third-party terms and conditions ?
In addition , we have also integrated the following SDKs . When you use these specific products , your information collected by the SDK , the purpose of use , and the applicable third-party privacy policies are listed below :
8. Permission usage instructions
Storage permissions : When you use sharing , set personal avatars through albums , set dial backgrounds , firmware upgrades and other functions , you need to enable this permission to read image information or write application information . If you do not need such services , you can turn off the permission at any time , which will not affect the use of other services .
Camera permission : When you scan the QR code to connect to the device , add relatives and friends , shake and take pictures , and set the avatar and dial background by taking pictures , we need to apply for and obtain this permission from you in order to complete the picture shooting . If you do not need such services , you can turn off the permission at any time , which will not affect the use of other services .
Location permission : When you use map positioning to generate motion track , Bluetooth pairing , weather push or other location-related search functions , you can choose to enable this permission to determine your current location information . If your phone is Android 10 or above , in order to ensure the normal recording of data and trajectory during exercise , you will also apply for background positioning permission . Please enable this permission . If you do not need such services , you can turn of this permission at any time , which will not affect the use of other services .
Phone permission : When you use the wearable device to reject calls and receive call information on the wearable device , you can choose to enable this permission to get the phone status . If you do not agree with this permission , it may affect the normal function usage .
Call permission : When you use the wearable device to reject calls and receive call information on the wearable device , you can choose to enable this permission so that the wearable device can reject calls and receive call information normally . If you do not agree with this permission , it may affect the normal function usage .
Call log permission : When you use a wearable device to push caller number , you can choose to enable this permission to display the caller ID on the paired device . If you do not need such services , you can turn off the permission at any time , which will not affect the use of other services .
Address book permission : When you use to push caller contact information and SMS contact information to the device , you can choose to enable this permission to display the caller contact information on the wearable device . If you do not need such services , you can turn off the permission at any time , which will not affect the use of other services .
SMS & MMS permission : When you use to push SMS & MMS messages to the device , you can choose to enable this permission to display the message content on the wearable device . If you do not need such services , you can turn off the permission at any time , which will not affect the use of other services .
You can visit the system "Settings" at any time to manage your system permissions .
9. How this policy is updated
The company reserves the right to update or modify this policy from time to time .
Shanghai Wenchang Technology Co.,Ltd
Last updated : Feb 2023