{"id":26572,"date":"2024-01-16T17:56:37","date_gmt":"2024-01-16T17:56:37","guid":{"rendered":"http:\/\/www.kieslect.com\/?page_id=26572"},"modified":"2025-02-26T13:53:51","modified_gmt":"2025-02-26T05:53:51","slug":"warranty-and-return-policy","status":"publish","type":"page","link":"https:\/\/www.kieslect.com\/vi\/warranty-and-return-policy\/","title":{"rendered":"Ch\u00ednh s\u00e1ch b\u1ea3o h\u00e0nh v\u00e0 ho\u00e0n tr\u1ea3"},"content":{"rendered":"<p><strong>Ch\u00ednh s\u00e1ch b\u1ea3o h\u00e0nh v\u00e0 ho\u00e0n tr\u1ea3 c\u1ee7a Kieslect<\/strong><\/p><p>Ph\u1ea1m vi b\u1ea3o h\u00e0nh c\u1ee7a C\u1eeda h\u00e0ng Kieslect: Ch\u00ednh s\u00e1ch n\u00e0y ch\u1ec9 b\u1ea3o v\u1ec7 c\u00e1c s\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c mua qua c\u1eeda h\u00e0ng tr\u1ef1c tuy\u1ebfn ch\u00ednh th\u1ee9c c\u1ee7a Kieslect. \u0110\u1ec3 \u0111\u1ea3m b\u1ea3o t\u00ednh x\u00e1c th\u1ef1c v\u00e0 b\u1ea3o h\u00e0nh cho S\u1ea3n ph\u1ea9m Kieslect c\u1ee7a b\u1ea1n, ch\u00fang t\u00f4i th\u1ef1c s\u1ef1 khuy\u00ean b\u1ea1n n\u00ean mua h\u00e0ng t\u1eeb n\u1ec1n t\u1ea3ng tr\u1ef1c tuy\u1ebfn ch\u00ednh th\u1ee9c c\u1ee7a ch\u00fang t\u00f4i.<\/p><p><strong>One-Year Limited Product Warranty:<\/strong>\u00a0<\/p><p>B\u1ea3o h\u00e0nh n\u00e0y ch\u1ec9 \u00e1p d\u1ee5ng cho S\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c b\u00e1n cho kh\u00e1ch h\u00e0ng th\u00f4ng qua c\u1eeda h\u00e0ng tr\u1ef1c tuy\u1ebfn ch\u00ednh th\u1ee9c c\u1ee7a Kieslect.<\/p><p>\u00a0Warrantor:This One-year limited consumer warranty (&#8220;Warranty&#8221;) is issued by Shanghai Kieslect Technology Company Limited.<\/p><p>\u00a0B\u1ea3o h\u00e0nh: \u0110\u01b0\u1ee3c Kieslect c\u1ea5p cho ng\u01b0\u1eddi ti\u00eau d\u00f9ng (\u201cNg\u01b0\u1eddi ti\u00eau d\u00f9ng\u201d ho\u1eb7c \u201cb\u1ea1n\u201d), B\u1ea3o h\u00e0nh n\u00e0y \u00e1p d\u1ee5ng cho c\u00e1c c\u00e1 nh\u00e2n ho\u1eb7c t\u1ed5 ch\u1ee9c mua thi\u1ebft b\u1ecb m\u1edbi, \u0111\u1ee7 \u0111i\u1ec1u ki\u1ec7n tr\u1ef1c ti\u1ebfp t\u1eeb c\u1eeda h\u00e0ng tr\u1ef1c tuy\u1ebfn ch\u00ednh th\u1ee9c c\u1ee7a Kieslect. B\u1ea3o h\u00e0nh n\u00e0y kh\u00f4ng \u0111\u01b0\u1ee3c chuy\u1ec3n nh\u01b0\u1ee3ng v\u00e0 d\u00e0nh ri\u00eang cho ng\u01b0\u1eddi mua ban \u0111\u1ea7u.<\/p><p><strong>Thi\u1ebft b\u1ecb \u0111\u01b0\u1ee3c b\u1ea3o hi\u1ec3m:<\/strong><\/p><p>C\u00e1c thi\u1ebft b\u1ecb ph\u1ea7n c\u1ee9ng Kieslect v\u1eadt l\u00fd m\u1edbi (\u201cThi\u1ebft b\u1ecb\u201d) \u0111\u01b0\u1ee3c b\u1ea3o h\u00e0nh theo ch\u1ebf \u0111\u1ed9 b\u1ea3o h\u00e0nh n\u00e0y n\u1ebfu \u0111\u01b0\u1ee3c bao g\u1ed3m trong bao b\u00ec g\u1ed1c ho\u1eb7c \u0111\u01b0\u1ee3c tham chi\u1ebfu nh\u01b0 m\u1ed9t ph\u1ea7n c\u1ee7a quy tr\u00ecnh thi\u1ebft l\u1eadp S\u1ea3n ph\u1ea9m ho\u1eb7c b\u00e1n h\u00e0ng tr\u1ef1c tuy\u1ebfn. \u0110\u0103ng k\u00fd s\u1ea3n ph\u1ea9m kh\u00f4ng ph\u1ea3i l\u00e0 \u0111i\u1ec1u ki\u1ec7n ti\u00ean quy\u1ebft \u0111\u1ec3 \u0111\u1ee7 \u0111i\u1ec1u ki\u1ec7n b\u1ea3o h\u00e0nh, m\u1eb7c d\u00f9 ch\u1ee9c n\u0103ng \u0111\u1ea7y \u0111\u1ee7 c\u1ee7a m\u1ed9t s\u1ed1 S\u1ea3n ph\u1ea9m Kieslect nh\u1ea5t \u0111\u1ecbnh c\u00f3 th\u1ec3 y\u00eau c\u1ea7u k\u1ebft n\u1ed1i v\u1edbi t\u00e0i kho\u1ea3n Kieslect tr\u1ef1c tuy\u1ebfn.<\/p><p><strong>Ch\u1ee9c n\u0103ng \u0111\u01b0\u1ee3c b\u1ea3o h\u00e0nh:<\/strong>\u00a0<\/p><p>Kieslect warrants that the Device will function substantially as per the technical specifications or accompanying documentation (&#8220;Warranted Functionality&#8221;) for one (1) years from the original purchase date (&#8220;Warranty Period&#8221;). Should the Device require Kieslect software or services to achieve the Warranted Functionality, Kieslect commits to providing such support during the Warranty Period, subject to updates or modifications at our discretion, provided that the Warranted Functionality is either maintained or enhanced.<\/p><p><strong>Lo\u1ea1i tr\u1eeb:<\/strong>\u00a0<\/p><p>Lo\u1ea1i tr\u1eeb: B\u1ea3o h\u00e0nh n\u00e0y c\u00f3 gi\u1edbi h\u1ea1n v\u00e0 kh\u00f4ng \u00e1p d\u1ee5ng cho:<\/p><p>(i)\u00a0normal wear and tear;<\/p><p>(ii)\u00a0defects or damage caused by misuse(Including the use of the product in corrosive water), accident (including without limitation collision, fire, flood, earthquake and the spillage of food or liquid), neglect, abuse, alteration, unusual stress, modification, improper or unauthorized repair, installation, wiring, or testing, improper storage, use with unsuitable devices, software or services;<\/p><p>(iii)\u00a0use not in accordance with the documentation;<\/p><p>(iv)\u00a0damage caused by third party equipment with which the Device is used; (v) commercial use or resale;<\/p><p>(v)\u00a0used or resold Products;<\/p><p>(vi)\u00a0use for medical, healthcare or treatment purposes;<\/p><p>(vii)\u00a0features or performance parameters pertaining to any software or services beyond the Warranted Functionality of the Device.<\/p><p>\u0110\u1ec3 r\u00f5 r\u00e0ng, B\u1ea3o h\u00e0nh n\u00e0y kh\u00f4ng bao g\u1ed3m c\u00e1c \u0111\u1ea3m b\u1ea3o v\u1ec1 th\u1eddi gian ho\u1ea1t \u0111\u1ed9ng, b\u1ea3o m\u1eadt d\u1eef li\u1ec7u cho \u1ee9ng d\u1ee5ng ho\u1eb7c t\u00e0i kho\u1ea3n tr\u1ef1c tuy\u1ebfn, ch\u1ee9c n\u0103ng ph\u1ea7n m\u1ec1m kh\u00f4ng b\u1ecb gi\u00e1n \u0111o\u1ea1n ho\u1eb7c kh\u00f4ng c\u00f3 l\u1ed7i. S\u1ebd v\u00f4 hi\u1ec7u n\u1ebfu Thi\u1ebft b\u1ecb b\u1ecb gi\u1ea3 m\u1ea1o. M\u1ea5t d\u1eef li\u1ec7u v\u00e0 thi\u1ec7t h\u1ea1i do h\u1eadu qu\u1ea3 ho\u1eb7c ng\u1eabu nhi\u00ean kh\u00f4ng \u0111\u01b0\u1ee3c b\u1ea3o hi\u1ec3m. Tr\u1eeb khi \u0111\u00e3 n\u00eau, Kieslect kh\u00f4ng \u0111\u01b0a ra b\u1ea5t k\u1ef3 b\u1ea3o \u0111\u1ea3m n\u00e0o kh\u00e1c cho Thi\u1ebft b\u1ecb ho\u1eb7c ph\u1ea7n m\u1ec1m ho\u1eb7c d\u1ecbch v\u1ee5 \u0111\u01b0\u1ee3c k\u1ebft n\u1ed1i. \u0110i\u1ec1u kho\u1ea3n v\u00e0 \u0110i\u1ec1u ki\u1ec7n b\u1ed5 sung:<\/p><p>\u00a0Chi ph\u00ed v\u1eadn chuy\u1ec3n, ph\u00ed g\u00f3i qu\u00e0 v\u00e0 thu\u1ebf s\u1ebd kh\u00f4ng \u0111\u01b0\u1ee3c ho\u00e0n l\u1ea1i.<\/p><p>\u00a0Kh\u00e1ch h\u00e0ng ch\u1ecbu m\u1ecdi chi ph\u00ed v\u1eadn chuy\u1ec3n v\u00e0 r\u1ee7i ro \u0111\u1ed1i v\u1edbi S\u1ea3n ph\u1ea9m b\u1ecb tr\u1ea3 l\u1ea1i.<\/p><p>\u00a0Vi\u1ec7c tr\u1ea3 l\u1ea1i h\u00e0ng m\u00e0 kh\u00f4ng c\u00f3 Kieslect RMA ho\u1eb7c c\u00e1c b\u1ed9 ph\u1eadn b\u1ecb thi\u1ebfu c\u00f3 th\u1ec3 b\u1ecb t\u1eeb ch\u1ed1i ho\u1eb7c ph\u1ea3i ch\u1ecbu ph\u00ed ho\u00e0n kho.<\/p><p>\u00a0Vi\u1ec7c ho\u00e0n ti\u1ec1n s\u1ebd \u0111\u01b0\u1ee3c x\u1eed l\u00fd trong v\u00f2ng b\u1ed1n tu\u1ea7n k\u1ec3 t\u1eeb khi nh\u1eadn \u0111\u01b0\u1ee3c.<\/p><p><strong>Tr\u00e1ch nhi\u1ec7m h\u1eefu h\u1ea1n:<\/strong>\u00a0Theo B\u1ea3o h\u00e0nh n\u00e0y, Kieslect kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m ph\u00e1p l\u00fd \u0111\u1ed1i v\u1edbi c\u00e1c thi\u1ec7t h\u1ea1i gi\u00e1n ti\u1ebfp, ng\u1eabu nhi\u00ean, mang t\u00ednh tr\u1eebng ph\u1ea1t ho\u1eb7c do h\u1eadu qu\u1ea3, bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n \u1edf vi\u1ec7c m\u1ea5t l\u1ee3i nhu\u1eadn, d\u1eef li\u1ec7u, vi\u1ec7c s\u1eed d\u1ee5ng Thi\u1ebft b\u1ecb ho\u1eb7c b\u1ea5t k\u1ef3 thi\u1ebft b\u1ecb li\u00ean quan n\u00e0o, chi ph\u00ed thay th\u1ebf ho\u1eb7c khi\u1ebfu n\u1ea1i c\u1ee7a b\u00ean th\u1ee9 ba.<\/p><p><strong>Lu\u1eadt chi ph\u1ed1i:<\/strong><\/p><p>\u00a0B\u1ea3o h\u00e0nh c\u00f3 gi\u1edbi h\u1ea1n n\u00e0y \u0111\u01b0\u1ee3c \u0111i\u1ec1u ch\u1ec9nh b\u1edfi lu\u1eadt ph\u00e1p c\u1ee7a Trung Qu\u1ed1c. N\u00f3 c\u1ea5p cho b\u1ea1n c\u00e1c quy\u1ec1n ph\u00e1p l\u00fd c\u1ee5 th\u1ec3 v\u00e0 b\u1ea1n c\u00f3 th\u1ec3 c\u00f3 c\u00e1c quy\u1ec1n kh\u00e1c t\u00f9y theo t\u1eebng ti\u1ec3u bang. L\u01b0u \u00fd r\u1eb1ng m\u1ed9t s\u1ed1 ti\u1ec3u bang kh\u00f4ng cho ph\u00e9p lo\u1ea1i tr\u1eeb ho\u1eb7c gi\u1edbi h\u1ea1n c\u00e1c thi\u1ec7t h\u1ea1i ng\u1eabu nhi\u00ean ho\u1eb7c do h\u1eadu qu\u1ea3, do \u0111\u00f3 nh\u1eefng h\u1ea1n ch\u1ebf ho\u1eb7c lo\u1ea1i tr\u1eeb n\u00e0y c\u00f3 th\u1ec3 kh\u00f4ng \u00e1p d\u1ee5ng cho b\u1ea1n.<\/p><p><strong>Bi\u1ec7n ph\u00e1p kh\u1eafc ph\u1ee5c:<\/strong><\/p><p>\u00a0Bi\u1ec7n ph\u00e1p kh\u1eafc ph\u1ee5c \u0111\u1ed9c quy\u1ec1n d\u00e0nh cho Ng\u01b0\u1eddi ti\u00eau d\u00f9ng theo B\u1ea3o h\u00e0nh n\u00e0y v\u00e0 tr\u00e1ch nhi\u1ec7m duy nh\u1ea5t c\u1ee7a Kieslect l\u00e0 Kieslect s\u1ebd s\u1eeda ch\u1eefa ho\u1eb7c thay th\u1ebf Thi\u1ebft b\u1ecb b\u1ecb l\u1ed7i ho\u1eb7c c\u1eadp nh\u1eadt ph\u1ea7n m\u1ec1m ho\u1eb7c d\u1ecbch v\u1ee5 \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o Thi\u1ebft b\u1ecb ho\u1ea1t \u0111\u1ed9ng nh\u01b0 \u0111\u01b0\u1ee3c b\u1ea3o h\u00e0nh. Vi\u1ec7c l\u1ef1a ch\u1ecdn s\u1eeda ch\u1eefa, thay th\u1ebf ho\u1eb7c c\u1eadp nh\u1eadt ph\u1ea7n m\u1ec1m l\u00e0 t\u00f9y theo quy\u1ebft \u0111\u1ecbnh c\u1ee7a Kieslect. C\u00e1c s\u1ea3n ph\u1ea9m thay th\u1ebf c\u00f3 th\u1ec3 l\u00e0 m\u1edbi ho\u1eb7c \u0111\u01b0\u1ee3c t\u00e1i s\u1ea3n xu\u1ea5t. N\u1ebfu th\u1ea5y kh\u00f4ng h\u1ee3p l\u00fd \u0111\u1ec3 thay th\u1ebf Thi\u1ebft b\u1ecb b\u1ecb l\u1ed7i, Kieslect c\u00f3 th\u1ec3 ho\u00e0n l\u1ea1i gi\u00e1 mua.<\/p><p><strong>Quy tr\u00ecnh y\u00eau c\u1ea7u b\u1ed3i th\u01b0\u1eddng:<\/strong><\/p><p>\u00a0\u0110\u1ec3 th\u1ef1c hi\u1ec7n c\u00e1c bi\u1ec7n ph\u00e1p kh\u1eafc ph\u1ee5c theo B\u1ea3o h\u00e0nh n\u00e0y, Kieslect ph\u1ea3i nh\u1eadn \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u b\u1ed3i th\u01b0\u1eddng c\u1ee7a Ng\u01b0\u1eddi ti\u00eau d\u00f9ng tr\u01b0\u1edbc khi Th\u1eddi h\u1ea1n B\u1ea3o h\u00e0nh h\u1ebft h\u1ea1n. Ng\u01b0\u1eddi ti\u00eau d\u00f9ng ph\u1ea3i c\u00f3 Gi\u1ea5y ph\u00e9p Tr\u1ea3 l\u1ea1i V\u1eadt li\u1ec7u (\u201cRMA\u201d) t\u1eeb Kieslect v\u00e0 tr\u1ea3 l\u1ea1i Thi\u1ebft b\u1ecb b\u1ecb l\u1ed7i trong bao b\u00ec ban \u0111\u1ea7u (ho\u1eb7c bao b\u00ec c\u00f3 bi\u1ec7n ph\u00e1p b\u1ea3o v\u1ec7 t\u01b0\u01a1ng \u0111\u01b0\u01a1ng), c\u00f9ng v\u1edbi b\u1eb1ng ch\u1ee9ng mua h\u00e0ng, \u0111\u1ebfn \u0111\u1ecba ch\u1ec9 do Kieslect ch\u1ec9 \u0111\u1ecbnh. \u0110\u1ec3 tu\u00e2n th\u1ee7 lu\u1eadt hi\u1ec7n h\u00e0nh, b\u1eb1ng ch\u1ee9ng mua h\u00e0ng v\u00e0 tu\u00e2n th\u1ee7 c\u00e1c y\u00eau c\u1ea7u \u0111\u0103ng k\u00fd c\u00f3 th\u1ec3 c\u1ea7n thi\u1ebft cho d\u1ecbch v\u1ee5 b\u1ea3o h\u00e0nh. Ng\u01b0\u1eddi ti\u00eau d\u00f9ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 m\u1ecdi chi ph\u00ed v\u1eadn chuy\u1ec3n \u0111\u1ebfn Kieslect. B\u1eb1ng c\u00e1ch g\u1eedi Thi\u1ebft b\u1ecb, Ng\u01b0\u1eddi ti\u00eau d\u00f9ng \u0111\u1ed3ng \u00fd chuy\u1ec3n quy\u1ec1n s\u1edf h\u1eefu cho Kieslect. Kieslect kh\u00f4ng c\u00f3 ngh\u0129a v\u1ee5 tr\u1ea3 l\u1ea1i Thi\u1ebft b\u1ecb g\u1ed1c v\u00e0 m\u1ecdi thay th\u1ebf s\u1ebd kh\u00f4ng bao g\u1ed3m d\u1eef li\u1ec7u c\u1ee7a Ng\u01b0\u1eddi ti\u00eau d\u00f9ng. Thi\u1ebft b\u1ecb \u0111\u01b0\u1ee3c s\u1eeda ch\u1eefa ho\u1eb7c thay th\u1ebf s\u1ebd \u0111\u01b0\u1ee3c b\u1ea3o h\u00e0nh trong th\u1eddi gian c\u00f2n l\u1ea1i c\u1ee7a Th\u1eddi h\u1ea1n B\u1ea3o h\u00e0nh ban \u0111\u1ea7u ho\u1eb7c trong 90 ng\u00e0y k\u1ec3 t\u1eeb ng\u00e0y nh\u1eadn, t\u00f9y theo th\u1eddi gian n\u00e0o d\u00e0i h\u01a1n. N\u1ebfu khi\u1ebfu n\u1ea1i \u0111\u01b0\u1ee3c x\u00e1c th\u1ef1c theo B\u1ea3o h\u00e0nh n\u00e0y, Kieslect s\u1ebd chi tr\u1ea3 chi ph\u00ed v\u1eadn chuy\u1ec3n tr\u1ea3 l\u1ea1i. C\u00e1c s\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c tr\u1ea3 l\u1ea1i m\u00e0 kh\u00f4ng c\u00f3 y\u00eau c\u1ea7u b\u1ed3i th\u01b0\u1eddng h\u1ee3p l\u1ec7 ho\u1eb7c RMA c\u00f3 th\u1ec3 b\u1ecb t\u1eeb ch\u1ed1i, tr\u1ea3 l\u1ea1i v\u1edbi chi ph\u00ed do ng\u01b0\u1eddi g\u1eedi ch\u1ecbu ho\u1eb7c \u0111\u01b0\u1ee3c gi\u1eef l\u1ea1i trong t\u1ed1i \u0111a 30 ng\u00e0y \u0111\u1ec3 nh\u1eadn tr\u01b0\u1edbc khi th\u1ea3i b\u1ecf theo quy\u1ebft \u0111\u1ecbnh ri\u00eang c\u1ee7a Kieslect.<\/p><p><strong>Th\u1eafc m\u1eafc:<\/strong><\/p><p>\u00a0\u0110\u1ed1i v\u1edbi c\u00e1c y\u00eau c\u1ea7u b\u1ea3o h\u00e0nh ho\u1eb7c n\u1ebfu b\u1ea1n c\u00f3 th\u1eafc m\u1eafc, vui l\u00f2ng li\u00ean h\u1ec7 v\u1edbi b\u1ed9 ph\u1eadn h\u1ed7 tr\u1ee3 c\u1ee7a Kieslect t\u1ea1i store.kieslect.com.<\/p>","protected":false},"excerpt":{"rendered":"<p>Kieslect Warranty and Return Policy Kieslect Store Warranty Coverage: This policy exclusively safeguards products purchased via Kieslect&#8217;s official online store. To guarantee authenticity and warranty protection for your Kieslect Product, we strongly recommend purchasing from our official online platform. One-Year Limited Product Warranty:\u00a0 This warranty is applicable solely to Products sold to customers through Kieslect\u2019s [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-26572","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 4.6.5 - aioseo.com -->\n\t\t<meta name=\"description\" content=\"Kieslect Warranty and Return Policy Kieslect Store Warranty Coverage: This policy exclusively safeguards products purchased via Kieslect&#039;s official online store. To guarantee authenticity and warranty protection for your Kieslect Product, we strongly recommend purchasing from our official online platform. 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